what to do when HR did not call you back ?

A recruiter called me for an interview a while ago.

After having set of interviews, she said: "I will get back to you very soon".

She called me a month later saying: “I am sorry for being late. I had an emergency leave because of family issues”.

I asked her immediately: “How is your family now?"

She explained what she has been through for few minutes! And I was just listening!